Discussion in 'Spamalot!' started by GT-, Feb 8, 2018.
You mean typical car manufacturers not admitting we got it wrong
Soooooo, I've not been 100% convinced it's been right since I've had it back.
It feels under powered and is no longer capable of maintaining speed up inclines.
I popped into the fixing dealer last week for a chat, a friendly chance to get opinion, see if we could throw some ideas out there etc. But the long and short of it is that they're happy to chat, but not look to see 'what else is wrong' without me paying £70+VAT per hour.
An interesting comment of theirs was that they apparently don't know how my car should drive, but I do, so suggested some ways to try and self diagnose the symptoms to aid with overall diagnosis.
An odd comment considering they were the sole supplier of the MG3 for about 3yrs in a very very wide radius and they're an official MG service centre.
It got me thinking, if they don't - who does?
Enter an hour long journey to the New Forest this weekend and the current 'local' MG dealer.
Within minutes the sales team were very happy to loan me their test car for a while (almost an hour, thanks to Lyndhurst traffic) and whilst I was out, they took mine for a spin round the area too.
I'm now 100% convinced there is an issue with mine, all the sluggishness went, no loss of speed on inclines - in fact I really enjoyed driving their car and it felt perfectly as I remember mine being pre-failure.
To add a bonus, the sales guy said he could immediately tell mine wasn't performing correctly too! (and offered me an immediate trade-in, hahaha!)
So now I feel somewhat justified and better that it's not me loosing my marbles, but also somewhat angry at the 'fixing' dealer.
I guess I now have the unenviable task of having to actually complain, try to convince them it's wrong and probably fight for a fix of an issue that ultimately should have been fixed by MG the first time!
It’s so annoying, all your really after is good basic customer service. It’s not hard!
If it comes to it, I would choose the new dealer over the old, I should have bitten the bullet at the time if fault, but it was cold, wet, Christmas week and I thought it was a fuel pump issue and a quick turnaround.
It’s still the same though, they just need to be civil, would MG UK help at all?
I doubt it, they stopped replying to my messages and put the ball firmly in the dealers court.
Barely put 1/3 of the costs into the repair. It's out of warranty so out of mind for them.
The irony is this year saw the warranty extended from 3yrs to 5yrs.
I'm open to suggestions on why an engine that seems perfectly fine at idle or neutral becomes slow, sluggesh and down on power under load?
If a BRM and it had had head work,I would point straight to the CAT as this is exactly how it would react.
Interesting to read this as I was also considering problem with CAT, but this is not Rover and I cannot be certain...
It only had a little head work done...
Wonder how much a cat is ?
I don't think I've ever had to change one, so I actually don't know.
The engine itself is a new design, but it's not a total world apart from the K.
In a vague attempt to stop people falling asleep, here's a few more pictures
BTW, I checked on the cat this morning... and she protested.
The offending chain I presume.
The picture of the chain 2 posts up was actually from the first failure, the chain had already been removed by the time I got to see it on the second.
That's the pre-updated chain, I still need to get some pics of the latest version to act as a visual guide of comparison.
I feel a mixed combination of absolute elation and happiness, verses the absolute sense of rage and .
So, enter dealer number #2.
...who has already found the fault(s!) with my MG3!
So, a brief recap - my timing chain failed, had new sprockets, new chain, new valves, new seals, in short, a complete top end rebuild. It came back slow and lacking power, with lots of additional noise.
Dealer #2 has found... get this... my engine has incorrect timing on the inlet!!
I am soooooooooooooooo happy that they found a fault and that it wasn't just me making things up!
But hang on... errr a timing chain problem has been 'fixed' - with incorrect timing?!
Now I have to negotiate between old dealer, new dealer, and MG to get this sorted.
That justabout sums it up, but looks like progress is being made.
Well I think this is a big positive,progress at last.... glass half full
So in brief an MG dealer that can't set timing up !
Well, to be fair, we don't know why it's incorrectly timed. Its out only about 10 degree apparently (if I understood correctly). It *could* be a part failure, but feels unlikely.
I also don't know if the adjustment needs to be between chain and sprockets, or something else.
Hope to find out more tomorrow.
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